Privacy Policy
Last updated: January 2026. ClearGrove Knitting Studio respects your privacy and is committed to protecting your personal data.
Information We Collect
We collect name, email address, shipping address, phone number, order history, and browsing interactions to deliver and personalize our knitting courses and shop experience.
How We Use Your Data
Your information enables order processing, course access, support responses, newsletter delivery, and improvement of our studio-grade knitting resources and community features.
Data Retention
Account data is retained while you maintain an active profile. Order records are kept for seven years to meet legal obligations. You may request deletion at any time.
Security Measures
All transmitted data is encrypted using TLS 1.3. Payment information never touches our servers and is processed by PCI-DSS compliant providers. Access logs are reviewed regularly.
Your Rights and Choices
You have the right to access, correct, export, or delete your personal data. Email [email protected] to exercise these rights. Marketing emails include one-click unsubscribe links.
Cookies and Tracking
We use strictly essential cookies for authentication and cart functionality. Optional analytics cookies improve site performance but require explicit consent via the cookie banner.
Third-Party Sharing
Data is never sold. We share limited order details with trusted fulfillment partners and payment processors solely to complete transactions and ship physical yarn kits.
For any privacy questions, please contact us at +1 (206) 555-0183 or [email protected].